Password recovery

Password recovery

Password Reset

When to Use

- Forgotten password
- Compromised account
- Password policy compliance
- Regular security updates

Reset Process

Step 1: Access Reset Page
1. Click **Forgot Password** on login page
2. New tab opens with password reset page

Step 2: NAO Cloud Redirect
Info
Password reset is handled through NAO Cloud platform
1. Reset page displays message:
   "To reset your password, please go directly to the NAO Cloud platform by clicking on the link below"
2. Click NAO Cloud form button
3. New tab opens with NAO Cloud password reset page

Step 3: Request Reset Email










1. Enter your email address on NAO Cloud form
2. Click Reset Password button
3. Check email for reset instructions
4. Email sent only if account exists (security)

Reset Email Not Received

- Check spam/junk folder
- Verify email address is correct
- Wait a few minutes for delivery
- Contact administrator if not received
- Email only sent for existing accounts

Return to Login

- Click Go back to login window link
- Or navigate to `/login`

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