Overview
This guide covers the account creation process for NAO Viewer, including entering personal information, setting passwords, and configuring preferences.
Account Creation
Sign Up Process
Step 1: Access Sign Up Page
1. Navigate to `/signup`
2. Or click sign up link (if available)
Step 2: Enter Personal Information
Required Fields:
- First Name: Your first name
- Last Name: Your last name
- Email: Valid email address (used for login)
- Company Name: Your organization
Optional Fields:
- Job Title: Your position
- Phone: Contact number
Step 3: Set Password
1. Enter password in Password field
2. Re-enter in Password Confirmation field
3. Passwords must match
4. Must meet password requirements:
- Minimum 12 characters
- At least 1 uppercase letter
- At least 1 lowercase letter
- At least 1 digit
- At least 1 special character
Password Hints:
- Use mix of characters
- Avoid common words
- Don't reuse old passwords
- Consider password manager
Step 4: Configure Preferences
Locale:
- Select language (English/French)
- Affects UI language
- Can change later in profile
Email Preferences:
- Toggle **Disable emails** if desired
- Disables non-essential emails
- Password reset emails still sent
- Can change later in profile
Theme (if available):
- Select light or dark theme
- Can change later in profile
Step 5: Accept Terms
1. Read Terms of Service (TOS)
2. Read General Conditions of Use (GCU)
3. Check **I accept** checkbox
4. Required to create account
Step 6: Submit
1. Click **Sign up** button
2. Account created if validation passes
3. Success message displayed
4. Redirected to login page
5. Login with new credentials
Sign Up Errors
Email Already Exists
- Email already registered
- Use password reset instead
- Or use different email
Password Not Compliant
- Check all requirements met
- Verify uppercase/lowercase/digit/symbol
- Ensure minimum 12 characters
Password Confirmation Mismatch
- Passwords must match exactly
- Re-enter both fields
- Check for typos
- All required fields must be filled
- Check for red error messages
- Complete all marked fields
Terms Not Accepted
- Must accept terms to proceed
- Read and check acceptance box