Tag Asset Association

Tag Asset Association

Overview

Link physical tags to journey workflows to start tracking. This creates a journey instance and assigns properties to the tag.
This page links a tag with a journey, creating a connection between the journey's steps, geofences, geonotifications, and the tag's position.

Access: NAO Flow > Tag Asset Association
URL: `/applications/{application_id}/tag_association`




Requirements

Before using tag association, you must have:

1. Journey with steps configured: Journey definitions must have steps created
2. Steps linked to geonotifications: Each step must be associated with a geonotification (requires NAOCloud configuration)
3. Geonotifications linked to geofences: Geonotifications must be linked to geofences
4. Property type "trackable_name": A property type with code "trackable_name" must exist
5. Encryption key configured: Required to encrypt sensitive data

Info
Error messages will appear if any requirements are missing.



Quick Start

1. Select an available tag [ 1 ]
2. Choose a journey definition [ 2 ]
3. Select starting step [ 3 ] - defaults to step 1
4. Enter trackable name [ 4 ] - will be encrypted
5. Fill in other property values [ 5 ]
6. Review and confirm
7. Tag starts tracking through journey steps



Step-by-Step Process

1. Select Tag

- Choose from dropdown of available tags
- Search by tag ID or name
- Only unassociated tags appear
Info
If tag not available: It may be already associated or inactive

2. Choose Journey

- Select which journey definition to follow
- Journey defines the steps tag will progress through
- Each journey has specific property requirements

3. Select Starting Step

- Automatically set to step 1 by default
- Can be changed to start journey at a different step
- Useful when tag enters process mid-way

4. Enter Trackable Name

- Required field: Property type with code "trackable_name"
- This value will be encrypted before saving
- Determines the tag's display name
- Used for sensitive data protection

5. Assign Other Properties

Three types of inputs:
Choose from List: Select one value from dropdown
Select Value: Select one or multiple values
Type Value: Enter custom text

Required fields are marked with *

Shortcut buttons:
- + button: Redirects to property type creation form
- ✏️ button: Redirects to property type edition form

4. Confirm

- Review summary
- Click Confirm Association
- Journey starts at step 1



What Happens After Association

The association process will:
1. Create a journey instance with the selected journey definition, starting at the selected step
2. Create encrypted "trackable_name" property with the name you entered
3. Create tag property attributes for each other property value you selected
4. Start real-time tracking - tag begins progressing through journey steps
5. Display in Journey Tracking - journey appears in the tracking page



Common Errors

"Missing trackable_name property type": Configure a property type with code "trackable_name"
"Missing encryption key": Contact administrator to configure encryption key
"Journey has no steps": Configure steps for the selected journey definition
"Tag already associated": Dissociate tag first
"Journey not active": Contact administrator to activate journey
"Required field missing": Fill all fields marked with *
"Permission denied": Contact administrator for access



Tips

- Ensure all requirements are met before attempting association
- Use clear, consistent naming for trackable_name
- Fill all relevant properties for better tracking
- Double-check journey selection and starting step
- Verify tag ID before submitting
- Remember that trackable_name is encrypted for security


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